Security

Found a security problem? Please tell us.

We're grateful to anyone who reports a vulnerability to us privately, so we can fix it before it hurts anyone.

How to report

Write to [email protected]. Please don't open a public issue or post about it until we've had a chance to fix it.

It helps a lot if your message includes:

  • what the problem is and where it is (a URL, an endpoint or a screen);
  • the steps to see it for yourself;
  • what someone could do with it;
  • how we can reach you, if you'd like us to.

Our contact details are also in security.txt, where security tools look for them.

Please be kind to our customers

  • Test only with your own account and your own data.
  • If you come across anyone else's data, stop there, don't keep a copy, and tell us what you saw.
  • Don't try to slow down or overload our services, and don't send spam.
  • Don't try to trick our team or our customers into giving you access.

If you report something in good faith and stay within these lines, we'll treat you as a helper, not a threat.

What you can expect from us

  • We'll let you know we've received your report, usually within a few working days.
  • We'll tell you whether we could reproduce it, and keep you posted while we work on a fix.
  • If you'd like, we'll thank you by name once it's fixed.

These are things we aim for rather than promises. We don't run a paid bug bounty at the moment.

Something else?

To see, export or delete the personal data we hold about you, write to [email protected]. The privacy policy explains what we keep and why.

For anything else, including help with your account, write to [email protected].